Other Information

At Chain & Blade, we inspects the integrity of each saw chain and each blade to the best of our ability.

In doing so, we sometimes come across a chain or blade that should not be sharpened.

Therefore, we reserve the right to decline services which we feel could pose a risk of bodily injury.

Because we do not sell new product to replace defective material, some clients may choose to go elsewhere.

We may lose an opportunity to retain that client, but we will not risk injury to them for monetary gain.

Thanks for your understanding.

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There is limited room in BIG DAVE (the drop off / pick up box).

As such, if an item has not been picked up in a reasonable time frame, we may remove it from the security box.

We will contact you and supply you with a new box number and combination once a box becomes available.

This is a rare occasion and if need be, you can contact us and we may be able to meet you on site.

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Our promise to you:

If you are not happy with a sharpening, then we are not either.

Let us know and we will make it right or refund your money, your choice

If you need your chain removed from your saw, please contact us. We may be able to help.

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If you can not get your blade off your walkbehind mower, please contact us. We may be able to help.

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If you can not get the blades off your riding mower, please contact us. We may be able to help.

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If you prefer to meet at the location, please contact us and we will try to arrange a meeting. The weekends are usually available.

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Do to liability reasons, we can not reinstall any of the above mentioned items.

If you are a professional in need of a specific type of sharpening such as a more aggressive angle, we can discuss it with you.

Just email us with your request.

Chain & Blade offers discount rates starting at 10% off with a minimum of 10 items to be sharpened.

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Municipalities will receive a 10% discount

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Senior Citizens will receive a 30% discount. Just let me know, I will trust you.

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Family & Friends receive a 10% increase. That's right. 15% if you argue. No one likes to argue.

If you have the original packaging for your chain, please include it (or the data provided on it) when you drop it off.

Some shops I use to know set up the grinder at a 30/85/10 configuration and sharpen all the chains to it.

Proper sharpening takes time. First, the identity of the the chain has to be determined to set the angles correctly.

We use factory data charts when possible to get the right configuration unless our client has a special request.

Then a chain must be ground SLOWLY to avoid heating the metal. The overheating will usually cause the tooth to become blue, not black.

The tooth may loose its temper and can get mad at you if you're not careful. Premature dulling usually follows.

The black you may see on the chain is probably resin that was adhered to the tooth and was "baked" onto it in the sharpening process.

A few passes with a wire brush will normally remove the black residue or a special solvent can be used to clean the chain.

The depth gauge determine the amount each tooth will "dig in" on its path through the wood.

Too little and the saw rides on the wood. This is evident by the small chips it produces. It may cause the operator to "push" the saw.

I remember an old timer use to tell me "Let the saw do the work". A properly sharpened chain will do just that.

Too much and the saw will tend to buck or bounce. It will overwork the saw, causing unnecessary wear on the sprocket and other parts.

Both conditions are less productive and potentially dangerous.

A husky area rep told me once that a lot of loggers in Maine stop cutting after half an hour and file their chain.

He stated that the time spent to do this outweighed the loss in production do to a dull chain.

Consequently speaking, if you hand file your chains correctly and often, grinding on a machine is minimized considerably.

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Coming soo, The importance of a properly maintained bar, (for you chainsaw)

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Coming soon, data charts.

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The above comments are just that, comments. They are from my personal experiences and factory training.

Over the past 45 years, I have sold and serviced Stihl®, Husqvarna®, John Deere®, Poulan®, Echo®, McCulloch®, Partner® and others.

If you would like to offer your perspective on any of the above issues, please by all means, contact me.

I am always willing to listen to people who are the actual users of the equipment.

Life is full of experiences and they are not all the same.

Mower blades are not suppose to be sharpened to a point. There is a "flat face" of about 1/64' (See "B" on assorted photos page) to prevent premature rolling of the cutting edge of a blade.

We are looking into sharpening hand tools such as shears and loppers.

Please give us your thoughts.

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We are looking into expanding into "Parker" replacement hydraulic hose services.

Please give us your thoughts.

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We are reviewing the possibility of setting up an electronic payment option.

The best way to contact us is by email: chainandblade@comcast.net

There is a phone number on the claim ticket that you can use (1-508-463-5039) however, our response time is quicker by email.

Shelley Whalen: Customer Relations

James Whalen ;Technician

Bandit: Guard Dog / Owner Please do not try to contact him unless you have a cookie (or two) to give.